Privacy Policy
Privacy Policy
This Privacy Policy explains how Voce Lindx LTD ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website, make a purchase, or interact with our services.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
- Personal details (name, email, address, phone number) for processing orders and support
- Payment and billing information (processed securely via third-party payment providers)
- Account information (if you create one)
- Browsing data (pages visited, time spent, device type) through cookies and analytics tools
2. How We Use Your Information
We use your data for:
- Processing and fulfilling orders
- Communicating with you about your order or support requests
- Providing personalised product recommendations (only with your consent)
- Sending email marketing (you may unsubscribe at any time)
- Improving website functionality and security
3. Sharing Your Information
Your information may be shared only with:
- Trusted third-party providers (e.g., Shopify, payment gateways, delivery companies)
- Legal authorities, if required by law or in case of a dispute
- Analytics or advertising services (such as Google Ads or Meta Ads), only with consent
All third parties are obligated to keep your data secure and use it only for their agreed purpose.
4. Your Rights (UK GDPR)
You have the right to:
- Access or request a copy of your data
- Correct or delete inaccurate personal data
- Withdraw consent for marketing communications at any time
- Request that we restrict or erase your data (subject to legal obligations)
To exercise these rights, please email us at info@vocelindx.com
5. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience. You can manage or disable cookies via your browser settings. A cookie banner is presented when you visit our site for the first time, in line with UK cookie law.
6. Data Security
We use secure platforms and encryption where necessary to protect your personal data. However, no method of online transmission is 100% secure. You are responsible for protecting your login credentials.
7. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without verified parental consent. If we become aware of such collection, we will delete the data.
8. Changes to This Policy
This Privacy Policy may be updated to reflect changes in legislation or our practices. We encourage you to review it periodically. Updates take effect immediately when posted.
9. Contact Us
Voce Lindx LTD
Registered in the United Kingdom
📧 Email: info@vocelindx.com